Managed Security Services
Recommended for organizations that:
- Have limited resources in their IT departments
- Are required by their headquarters to establish or strengthen their security posture
- Prefer not to fully outsource security operations, but instead want to delegate only the necessary scope in a clear and manageable way
What is Managed Security Services?
Managed security Services act as an extension of the customer’s IT department, providing comprehensive support, including troubleshooting of ICT environments. We handle a wide range of issues—from day-to-day inquiries to critical incidents—contributing to stable and reliable security operations. As a single point of contact, customers can consult with us via phone or email.
Key Features of Managed Security Services
01 Customizable Service Scope
From our full range of system engineering support services (ICT environment operations and maintenance), we extract and provide only the security-related scope as Managed Security Services, tailored to each customer’s needs.
02 Clear Service Delivery Scheme
A clear and easy-to-understand service delivery scheme enables rapid response. All users can submit inquiries via the online ticketing system, phone, or email.
03 Establishment and Improvement of Operational Processes
If established IT system or security operation workflows and procedures already exist, we operate in accordance with those documents. If such documentation has not yet been created or is insufficient, we support the design and improvement of effective processes aligned with ITIL® 4. *1What is ITIL® 4? ITIL® 4 is a best-practice framework that represents the service economy in the digital era.
