AI Operations Outsourcing
Do you face any of these challenges?
- You are unsure how to operate and maintain AI models
- You lack expertise in how to properly develop and maintain documentation
- You have not established global standard operational processes aligned with ITIL® 4 *1
*1What is ITIL® 4?
ITIL® 4 is a best-practice framework that represents the service economy in the digital era.
What is AI Operations Outsourcing service?
With performance metric monitoring as the core, we provide comprehensive support for the operation and maintenance of AI models. In addition, we support the design, establishment, and continuous improvement of effective processes in accordance with ITIL® 4.
Scope of Support
- Monitor KPI
- Identify areas for improvement
- Retraining and tuning of models
- Continuous improvement of business and operational processes
Key Features of AI Operations Outsourcing
01 Flexible Operations and Maintenance Support
For operations and maintenance support, we follow your existing operational workflows and procedures when they are available. If documentation is not prepared or is insufficient, we support the design, establishment, and improvement of effective processes aligned with ITIL® 4.02 ITIL® 4–Aligned Operational Process Design and Improvement
Our ITSM Process Improvement (ITIL® 4 Adoption) service is based on the ITIL® 4 framework and supports the visualization of challenges in the IT service management domain, the standardization of processes, and the establishment of continuous improvement practices.
